Terms of trade

To supply to the customer/client (you) of goods and/or services by Pendragon Frames Ltd, hereafter referred to as Pendragon shall be subject to the following Terms of Trade.

Price and payment

The price for the supply of goods and services as agreed to be paid by you (excluding VAT).

Pendragon shall invoice the customer for payment due at the agreed invoice address.

Invoice amounts for cash customers will be payable at completion (a deposit may be required).

Invoiced amounts shall be due and payable within 30 days of receipt of invoice to account customers (for account application references and trading history will be required).

Orders and specification of goods

All orders for the goods and/or services to be supplied by Pendragon must be confirmed in writing before the job is commenced stating all specifications required, requested with completion date and price agreed. Any later additions must follow the same procedures before commencement.


Where it is agreed that Pendragon will arrange transportation of the goods to be supplied by them to you then;

The delivery instructions must be confirmed in writing.

Transportation of your goods/finished artwork will be carried out at your own risk,expense and insurance liability.

Where you require the goods/artwork to be despatched and delivered by courier, it is so at the buyer’s request and cost. Pendragon accepts no liability for any damages caused during transit.


You shall indemnify Pendragon against all liabilities, claims, demands, losses, costs and expenses which may be incurred or brought against Pendragon in respect of injury to any person or loss or of damage to any property arising out of or in connection with the use by you of the goods and/or services as a result of any negligent act or omission by you or of any breach by you of any of your obligations hereafter.


Pendragon will take reasonable care to protect the finished artwork and artwork in its possession.

However Pendragon makes no lifetime guarantee on the products and materials it uses for the presentation or preservation of finished artwork.

All or any artwork and/or other goods supplied by you or any third party to Pendragon are supplied entirely at your own risk and will remain at risk while in Pendragon’s custody and Pendragon will not be held liable for any loss or damage for any concerned goods/artworks.


Our liability in respect of customer’s artwork and or other goods is limited to a maximum amount of £500.

Therefore you should arrange and maintain adequate insurance cover your responsibilities imposed by these Terms of Trade including without limitations all risks insurance at the full replacements value of any and all artwork and / or other goods supplied by you or any third party to Pendragon and for the avoidance of doubt you should maintain such insurance during transportation of such artwork and such goods and of the goods supplied by Pendragon hereunder.

Force majeure

Pendragon will not be held liable for any failure to supply the agreed goods and services by reason of any event beyond their reasonable control.


Pendragon shall be entitled to terminate the contract with immediate effect in writing if at anytime during the agreed contract period;

1 You fail to make any payment

2 You commit an act of insolvency or make any compostion or arrangement with your creditors or you into liquidation or if any order is made or a resolution is passed for winding up of your company or if you cease trading or if you suffer the appointment of your receiver over the whole or any part of your assets.

Upon termination of these Terms of Trade for any cause whatsoever all sums accrued due to Pendragon hereunder will immediately become due and payable to Pendragon.